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1. General Rules

All Panbet sports bets are placed and received in the jurisdiction of Alderney in accordance with the terms of the Alderney licence (54 C1 & C2) issued by the Alderney Gambling Control Commission (the “AGCC”) which is held by Marathon Alderney Limited.

All Panbet Totaliser bets are placed and received in the jurisdiction of Curacao in the Netherlands Antilles, in accordance with the terms of an eGaming sub-licence under Master License # 8048/JAZ issued by the Central Government of Netherlands Antilles and held by Panbet Curacao N.V.

All Panbet Casino bets are placed and received in the jurisdiction of the Isle of Man, in accordance with the terms of an eGaming licence issued to Viaden Ltd by the Isle of Man Gambling Supervision Commission.

1.1 Company Details

Panbet.com (.co.uk/.net/.org) are the trading names of Marathon Alderney Ltd, a company registered in Alderney (reg no 1686) with registered offices at Millennium House, Ollivier Street, Alderney, Channel Islands, GY9 3TD.

  1. Marathon Alderney Ltd is regulated by the Alderney Gambling Control Commission (AGCC) and all bets are considered to be processed in the jurisdiction of Alderney.
  2. These rules are governed in accordance with the laws of Alderney and any disputes relating to them will be subject to the jurisdiction of the courts of Alderney.

1.2 Rule Changes

  1. These rules were originally written in English. Should there be any queries resulting from translations into different languages (different context etc) then the rules as they were written in English will take precedence.
  2. We reserve the right to add or update these rules at any time. In such circumstances the posting of the new rules on the website will be deemed to be the time they become effective and they will take immediate effect. Any bets placed after that time will be subject to the updated rules.

1.3 Age Restrictions

  1. You must be over the age of 18 and over the legal age for Internet Gambling in the jurisdiction in which you are resident to register with our website and/or place bets.
  2. We reserve the right to verify a customer's age using recognised age verification third party companies. Further, if necessary we may also request proof of age or identification documentation from the customer at any time. During this period accounts may be suspended whilst checks to confirm verification are being completed.
  3. By accepting the terms and conditions of registration you are confirming and indicating to us that you are 18 years of age or above, and over the legal age for Internet Gambling in the jurisdiction in which you are resident.

1.4 Betting Laws/ Restrictions

  1. It is each individual customer's responsibility to ensure they comply with their own local, state or national laws in their jurisdiction of residence, or the laws from where they are placing the bet from, if different, prior to registering or placing a bet with Marathon Alderney Ltd. If Internet Gambling is illegal in the jurisdiction from which you are registered, or attempting to place a bet, then you are not permitted to register or place bets on our site. If it comes to light that an account has been mistakenly permitted to be opened from such an area then Marathon Alderney Ltd reserve the right to close that account immediately and void any bets placed.
  2. Additionally, we reserve the right to prohibit registration and/or bets from other countries or jurisdictions as we deem necessary.

1.5 Account Security/ Personal Details

  1. It is the customer's responsibility to ensure that you keep your username, passwords and other account details private and secure. Do not disclose these details to any third party as any bets placed by a person quoting your secure details will be attributed to your account. If you have any concerns about the security of your account please contact our Customer Care Team immediately.
  2. If we have any concerns about the identity of a customer or the validity of the address/credit/debit card details quoted we reserve the right to request whatever ID we deem appropriate and withhold any payment until we are satisfied of the authenticity of all the details we have been given. Should the details we have been given prove to be false we reserve the right to void any bets placed on this account and to withhold any payments indefinitely.
  3. Following the guidelines set out by the AGCC, we will continue to verify all accounts as required, including asking customers to send ID documentation. This could be done at any stage and may need to be done each time a customer updates their address, card details etc. Accounts may be suspended during this process until verification is confirmed.

1.6 Multiple Accounts

  1. Multiple accounts are not permitted. Should it come to light that a customer has opened more than one account all except the initial one will be closed and any special offers will only apply to the remaining account. New registrations are checked regularly against existing personal details, card details, IP Addresses etc.
  2. If we believe more than one account has been opened by the same person to benefit from additional offers/bonuses/free bets etc then we reserve the right to withdraw these offers and disregard these bonuses for settlement purposes.

1.7 Dormant Accounts

  1. Marathon Alderney Ltd will not necessarily inform a customer when there is an outstanding balance on their account. However, we will undertake to inform all customers when there is a balance of over £10 (or equivalent) and the account has been inactive for a period of at least 12 months although there is no obligation on the company to do this. If an account has remained inactive for a period of two years then the customer will forfeit any remaining balance which will be donated to a nominated charity.

General Rules Last Reviewed: 28/06/2011