7. Betting Rules

7.1 Placing A Bet

1. It is your responsibility to ensure that you are familiar with these rules or the terms of a particular bet and the registering of details with Panbet and accepting the Terms & Conditions will be deemed as acceptance of these rules.
2. Once a bet has been accepted it will stand, subject to the bet complying with the terms and conditions set out within these rules.
   A customer will be given an option to confirm the bet is correct before it is actually placed. Once a customer has pressed the confirm button their bet will only be deemed to have been placed once a 'Bet Placed Successfully' pop-up box has appeared. If this box does not appear the customer should check their bet history or telephone Customer Services for clarification.
   If a customer loses connection with the website during the placement of a bet they should contact customer services to check whether their bet was placed or not. Once connection is re-established they can check their bet history to see what bets were placed prior to the connection loss.
3. Panbet cannot be held responsible for any errors and/or omissions in any typing errors, human or palpable, which result in the incorrect displaying of prices, entering of results, listing of runners or event start times. Whilst every attempt will be made to ensure all information on the website is accurate we reserve the right to correct any obvious errors, either by voiding bets placed at the incorrect odds or changing the odds to the correct ones. In these instances the customer will be emailed the details as soon as is possible. Should an error not be noticed prior to the commencement of an event, nor contact made with the customer, then such bets will be void, win or lose.
4. Where the official 'Off' of a race or event is not announced, bets are accepted up to the displayed 'open until' time. If the 'open until' time is after the event has actually started, and the market is not a 'Live Betting' event, any selections will be made void if, at the time the bet was placed, the race or event was resolved or at a stage where the customer could have an indication of the outcome.
5. In the event of there being a dispute regarding the time at which a bet was placed, the time at which it was recorded on our server will govern settlement.
6. All bets will show on the Bet History page online and can be checked there at any time.
7. We do not accept postal, facsimile, telex or text bets and if received will be void, win or lose.
8. If your bet is outside the allowable limits the maximum stake per selection or bet is displayed onsite at the time of placing a bet.
9. Panbet reserve the right to refuse all or any part of any bet without explanation.
10. All odds displayed on site are for information only and subject to change at any time. The odds that apply to a particular bet will be those confirmed at the time of bet placement.
11. All Latest Scores and/or Match Times displayed on a in- running market are for information purposes only. Whilst every effort is made to ensure their accuracy we can not be held responsible for any incorrect information displayed.
12. Not all selections will be quoted for outright markets in some cases. You can email or call customer services to ask for any selection to be added to a market. However, for all settlement purposes, all selections will count whether they are displayed or not, unless the market specifically says that 'Only Quoted Selections Count'.
13. Any returns will be credited back to that customer's account.
14. No claims or disputes will be considered more than 12 weeks after the date the original bet was settled.
15. All telephone calls to our Customer Care team are recorded on security tape in the interest of client confidentiality and to assist us in resolving queries and maintaining high standards of customer service. These recordings may be stored.

7.2 Maximum Winnings

1. A bet is accepted on the basis that it is the investment of one customer only and the following are maximum amounts which can be won by any one customer on any one bet or series of bets, irrespective of the total stakes invested or wherever placed, in any 24 hour period. These maximums will still apply even if by taking prices the level of potential winnings exceeds these amounts.
2. Should a number of bets containing the same selection(s) be placed, even if they are done in a series of bets, over one or more days, at differing odds, using more than one betting account and we have reason to believe they have originated from one customer or group/syndicate of customers acting together, then we reserve the right to limit the total payment of all those bets combined to the single maximum payout applicable in these rules.
3. Where the bet contains selections from events where the limits are different, the maximum payout will be determined by the lowest level of any of the selections, irrespective of whether that particular selection wins or not.
4. The limits apply to all bets irrespective of the individual stakes for a bet.
5. Our maximum payouts are as follows. All amounts are shown in £'s but in all instances read as 'or the currency equivalent'.

Horse Racing

• £100,000 where all the selections are for horse racing in the UK and Ireland, provided the meetings are covered by a full service (betting shows, offs and results) supplied by SIS or any other telecommunication company.
• £25,000 Horse Racing in all other countries or where one or more selections are not covered by a full service.

Greyhound Racing

• £25,000 where all the selections are covered by a full service (betting shows, offs and results) supplied by SIS or any other telecommunication company.
• £5,000 where any selection comes from any race not covered above.

Football

• Football £100,000 where all the selections come from English Premier League, Championship, Leagues 1 & 2, Scottish Premier League, English & Scottish FA Cup & League Cup matches, Spanish Liga BBVA, Italian Serie A, German Bundesliga, French Ligue 1, Russian Premier League, Full Internationals, UEFA Champions League & UEFA Europa League matches.
• £50,000 Scottish Divisions 1,2,3, Blue Square Conference, Dutch Eredivisie, Portuguese Super Liga, Belgian Jupiler League, Swedish Allsvenskan, Norwegian Tippeligaen, Danish SAS Ligaen, Swiss Super League, Austrian Bundesliga.
• £25,000 where any selection comes from a league not mentioned above.

Other Sports Limits

• £50,000 Golf, Cricket, American Football, Tennis (ATP & WTA tournaments, Davis Cup, Federation Cup), Baseball, Basketball, Volleyball, Ice Hockey, Rugby Union, Rugby League, Motor Racing.
• £25,000 Snooker, Boxing, Handball, Tennis (other competitions).
• £10,000 any other sports not listed.

Non Sporting, Specials & Novelty Bets

• £10,000 unless advertised otherwise.

7.3 Bet Settlement

1. Bets will default to being settled as win only unless each way is selected. If an each way bet is inadvertently accepted on a win only market, or a decrease in the number of runners changes the place terms to win only, then the stakes for any each way bets placed will all be applied on that selection to win (i.e a £5 each way bet will become £10 to win).
2. The place odds for an each way bet will be fixed at the time of acceptance and will be displayed on the website. The only exception to this is a horse race bet placed after the final declarations have been made, in which case the place terms applicable will be determined by the number of actual runners taking part. The place terms for any bet at SP will also be governed by the actual number of runners taking part. (see Horse & Greyhound racing sections for a detailed explanation of place terms).
3. If a dead heat is declared in any event, half of the stake is applied to the selection at full odds and the other half is lost. If more than two dead heat, the stake is apportioned accordingly. This also applies to the place part of any event where the dead heat resulted in more selections being paid out as placed than the place odds determined when the bet was originally struck.
4. All early prices and some fixed odds prices are subject to Tattersalls' Rule 4(c) in the event of any non runners. A fixed odds price that could attract a Rule 4 would be where stakes are returned on a Non Runner (i.e. A Golf Group bet) All Ante Post bets taken on a 'All in Run or Not basis' will not be subject to a Rule 4 deduction as bets on Non Runners will be losers. See the Horse Racing section for more details on Rule 4 deductions. Should a HORSE be WITHDRAWN not under orders in an early price race, stakes on that selection will be returned, with bets on other runners in the race subject to a deduction in accordance with Tattersalls' Rule 4(c). Should a GREYHOUND be WITHDRAWN in an early price race, all bets on that selection at an early price nominating either name or trap number will be void. Bets on remaining runners will be subject to Tattersalls' Rule 4(c), unless a reserve runs in which case all bets will be settled at starting price.
5. Where a selection is made void it will be treated as a non-runner for settlement purposes. For singles bets stakes will be returned. For multiple bets that selection will be treated as a non-runner with and stakes will run onto the remaining selections in that bet.
6. Unless specifically advertised or displayed on the website, we do not accept Place Only bets without an equal Win bet, with the exception of pari-mutuel bets on overseas horse racing. In any other circumstance any place stake will be made void, win or lose.
7. Settlement will be made on the official result except where specific rules indicate otherwise. Subsequent changes in results for any reason are disregarded for settlement purposes.
8. All bets will be settled by reference to all available evidence and information. Markets based on game statistics etc will be settled with reference to the statistics and results provided by that sports governing body (with the exception of obvious errors).
9. Winnings will be credited back to a customer's account once a result has been finalised and we consider that there is no reason to suspect there will be any changes.
10. Panbet reserves the right to recover from you any funds incorrectly credited to customer account and to adjust customer balances to rectify errors (for example, if a result was reflected incorrectly).

7.4 Any to Come (ATC) Bets

1. Any To Come Bets, such as Round Robin or Flags, will be accepted win or each way. Where an each way bet is stipulated and there are insufficient funds running on to cover the whole of the bet, the win part will be given precedence. Any additional stakes after the win part has been satisfied will be apportioned to the place part.
2. If a selection is a Non Runner in an ATC bet then that stake will be invested as part of the ATC money on the other selections.

7.5 Ante-Post Betting

1. Ante-Post prices are those offered on
   1. Horse Racing prior to the final declaration stage.
   2. Greyhound events up to and including the semi-final stage. Any bets placed after the semi finals or on a single race event will be settled on an early price 'non-runner - no-bet' basis and Tattersalls' Rule 4(c) will be applied in the event of a non-runner.
   3. Any other events (except on the result of a match), regardless of the day that the bet is placed.
2. Ante-Post bets are accepted 'all in run or not, entered or not'. Stakes are lost on an Ante-Post bet if a selection does not take part, unless the Sports specific rules state otherwise. No Tattersalls' Rule 4(c) deductions are made from winning bets except in the circumstances of rule 1 part (ii) above.
3. If a race is postponed to another day:
   1. Ante-Post bets placed before the entries have closed will stand and will only be made void if:
      a. The race is abandoned or made void.
      b. A horse is balloted out under Jockey Club Rules of racing.
      c. The venue is altered.
   2. Ante-Post bets placed after the entries have closed will be void, except when:
      a. The race is run at a later date at the same venue.
      b. The entries are not re-opened.
      c. The running surface is not altered (e.g. Turf to Dirt/All Weather or vice versa).
4. Ante-Post bets are settled at the price and place terms applicable at the time of acceptance. Should an incorrect price or place terms be given in error we reserve the right to settle the bet at the correct price or place terms that were available at the time the bet was struck.
5. Where the same selection is backed to win two or more Ante Post events in an accumulative bet a special combined price will apply irrespective of their individual prices at the time. Where no special combined price is available, e.g. a horse to win a Guineas trial and the Guineas, settlement will be based on the first available odds after each leg has been completed. If the website does not show a special combined price at the time a bet was placed we reserve the right to amend the prices according to these rules.
6. If a horse is balloted out of a race then all bets placed on that selection will be void, Ante Post or otherwise.
7. Panbet rules apply to all instances not covered by these special Ante-Post Rules.

7.6 Each Way Terms

1. The place part of each way bets on horse and greyhound racing are settled using the following place terms

   HORSE RACING
   Non Handicaps	Number of Runners	Handicaps
   Win Only	Under 5 runners	Win Only
   1/4 odds, 1,2	5 - 7 runners	1/4 odds, 1,2
   1/5 odds, 1,2,3	8 - 11 runners	1/5 odds, 1,2,3
   1/5 odds, 1,2,3	12 - 15 runners	1/4 odds, 1,2,3
   1/5 odds, 1,2,3	16 or more runners	1/4 odds, 1,2,3,4

2. 
   

   GREYHOUNDS
   Under 5 runners	Win Only
   5 - 7 runners	1/4 odds, 1,2
   8 or more runners	1/5 odds, 1,2,3

3. On occasions we may offer enhanced place terms on certain events/races. This will be displayed clearly on the website and in our Special Offers section.

7.7 Related Contingencies

1. Multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another, unless a specific price is displayed for that eventuality.
2. If the website does not show a special combined price at the time a bet was placed we reserve the right to settle related contingency bets as such where the selections clash. For example, a £20 double, Federer to win by 3 sets to 0 and to win the match outright is settled as 2 x £10 singles. However, where the related parts of the bet are resolved at different times the bet will be settled as instructed, with the price for the second or subsequent legs being determined at each individual stage. For example, £20 double Federer to win semi-final at 8/15 with Federer to win the same tournament outright at 13/8, is settled as a £20 double, Federer to win semi-final at 8/15 with the price for Federer to win outright being the first available odds after Federer has won his semi-final. In the event of Federer losing either the semi-final or the final the bet is lost.

7.8 Forecasts

1. Forecasts are accepted in horse and greyhound races of 3 or more runners. In certain other sports a fixed odds price might be offered on a specific finishing order.
2. In horse races, bets are settled as straight forecasts in accordance with the Computerised Starting Price forecast returns.
3. In greyhound races all forecasts for BAGS/BEGS meetings are settled as computer straight forecasts.
4. Unnamed favourites or 2^nd favourites are not accepted in forecast bets.
5. If a race is reduced to only two runners all forecast bets will be settled as a win single on the selection nominated to finish first.
6. Should a selection become a non-runner in a forecast, the bet will be void. In reversed or combination bets each forecast is treated separately. In 'with the field' or 'the field with' bets if the selection nominated with or against the field is a non-runner, the bet will be void.

7.9 Tricasts

1. A Tricast is where you name the first, second and third in correct order for a race where a tricast dividend is declared. In certain other sports a fixed odds price might be offered on a specific finishing order.
2. If a tricast bet is taken on a race where no tricast dividend is declared, the bet will be settled as a straight forecast on the selections nominated to finish first and second. The third placing will have no bearing on the settlement.
3. Where one selection is a non-runner, the bet will be settled as a straight forecast on the remaining selections which must finish first and second in the order given.
4. Where two selections are non-runners the bet will be void.

7.10 Favourite Betting

1. The favourite is the horse or greyhound which is returned at the shortest odds.
2. Where you nominate the favourite and two or more runners start at the shortest odds, then your stake is divided equally over the two 'Joint' or 'Co'-Favourites created. For example, where two are returned at the shortest odds, then these two are joint 1^st and 2^nd favourites, and the next shortest price runner is the 3^rd favourite.
3. Stakes will be returned on single favourite bets where the return, regardless of the result, is less than the original outlay. For example, 10/11 Joint Favourites, 11/4 Co-Favourite of four etc. Where the situation occurs with 'joint' or 'co-favourites' in an accumulative bet the selection will be treated as a non-runner.
4. If the favourite should be withdrawn before coming under starter's orders, but too late for a new market to be formed, that favourite will be treated as a non-runner for settlement purposes, unless a particular bets' rules stipulate otherwise.

7.11 Claims and Disputes

1. No claims or disputes will be considered more than 12 weeks after the date that the original bet was settled. All long term bets can be checked by viewing the Bet History page online to verify they are accurate.
2. In the first instance all claims/disputes should be raised with our Customer Care department.
3. Alternatively, a dispute can be taken to our regulators, the Alderney Gambling Control Commission. Their website can be accessed using the link at the bottom of our website.